Strange Software Install Issue (Installer silently hangs)
I've been having a strange install issue with the ATI Catalyst software. It's documented here on the AMD site: http://forums.amd.com/game/messageview.cfm?catid=279&threadid=125401&forumid=11
However, forums like that have a great history of disappearing when I need them most, so a summary is also now here.
Setup was totally hanging. I tried all kinds of things to trace what was happening. Then this wonderful post came along:
I signed up to post in this thread since I was having the exact same issue and was really frustrated over it. I have a 4890 and have always used Ati graphics cards, never had any issues and drivers always installed flawlessly until one day i decided to update from 9.8 to the current 9.12.
I'd go through the usual uninstall methods using the ati uninstaller and then follow up with driver sweeper. Click on the exe for the 9.12 suite and it would unpack/extract then an hourglass for about 5 seconds and then nothing. I would see InstallManagerApp.exe running in the taskmanager and my hdd light would be lit, but that was about it....no install. Tried many times and nothing worked. Drove me absolutely crazy. Checked and re-checked all the cleanup, c++ redist and .net stuff....All in order and still same results - nothing.
Then I came across this thread about not having full admin permission for registry changes needed for some software installs even though I am the only user and Admin of this pc. When installing the 9.12 Catalyst Suite, it needs to change something in the registry that was now being blocked , so I ran this fix posted here and my problems were solved immediately on both my Vista and my XP Pro machines. Just remember to create a fresh system restore point before applying it. I was so happy to have the issue fixed I had to share. It specifies Vista in the post, but it worked for my Xp Pro as well flawlessly. Took about 20 minutes and fixed! And sorry for the wall of text. Just do a reboot after running the cmd file and try to install the catalyst 9.12 suite again, should work now.
There is a quick fix for this and any other permission issues that occur with Vista. I've seen this happen with several different installs under Vista including VS 2005 and Orcas. The problem is for some reason regisry permissions are given to the user msiserver. You can reset each entry manually, but that is a major pain. It's much easier just to fix the entire registry by using the SubInACL utility. Basically, you can use the utility to add administrator permissions to every key in the registry.
- Download and install the SubInACL utility.
2.Create a new text file named fix_registry_permissions.cmd and add the following text to it and save it.
cd /d "%programfiles%\Windows Resource Kits\Tools" subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
- Run the file by double-clicking on it.
That's it. It will take several minutes to finish, but at the end all registry keys will be accessable to the administrator and system, as it should be.